FAQ
Shipping
Yes, we do deliver all over India. If delivery service is not available through our partnered courier companies, we will ship your order through India Post. This would be possible only for prepaid orders.
2. HOW LONG WILL IT TAKE FOR MY ORDER TO GET DELIVERED?
The delivery time varies from city to city. Once the order is placed we ship it out within 1-2 working days and it will take 4-5 working days for it to get delivered to you depending on your location.
Our location of shipping is Mumbai.
3. HOW DO I TRACK MY ORDER?
Once the order is placed from our website you will receive an order confirmation email. The order will be dispatched within 48 hours of order placement. Once the order is shipped, you will get the tracking details in your email from which you can use the link or AWB number to track your order on the courier partner's website. In case of any further queries, you can reach out to us at -------- or call us at 79032 88228
4. I AM AN INTERNATIONAL CUSTOMER BUT WANT DELIVERY IN INDIA. IS THIS POSSIBLE?
Yes. We can deliver your shipment to India. We would need the complete shipping address along with a local contact number. We are available on whatsapp chat/Instagram to ensure you receive your orders comfortably.
5. WHAT SHOULD I DO IF I MISS THE DELIVERY?
We get it – you’re eager to receive your order, whether at home or the office. To make sure you don’t miss out, we’ll make three delivery attempts on consecutive days. If you're unable to receive it, simply drop us an email at ------------- with your order number, and we’ll take care of the rest.
We’ve got you covered!
Order
We are available to chat and answer all your queries.
However, we do not take orders over the phone/Instagram. Customers would have to place their orders directly on our website www.dariyana.com
2. CAN I CHANGE MY DELIVERY ADDRESS OR MOBILE NUMBER ONCE THE ORDER IS PLACED?
It is possible to change the address or phone number before the order is shipped out.
Once shipped, it is not possible to change the address or phone number. Pls call us at 79032 88228 or email us at support@dariyana.com to inform us about such a situation. In case the package is returned to us after attempted delivery or because of a wrong shipping address provided by the customer at the time of placing an order, we will be able to offer a partial refund after a deduction of Rs 99 for shipping.
3. I AM MISSING AN ITEM, WHAT DO I DO?
In the unlikely event where you are missing an item from your order please immediately drop us a mail at support@dariyana.com and our support team will get back to you asap to help you resolve the issue.
For a smooth resolution, we may ask for an unboxing video to verify the missing item. Please note that if we're unable to receive this, we may not be able to process the complaint.
COD
Yes, Cash On Delivery option is available.
The pin code provided for Cash on Delivery should be in the serviceable area. If not, any online payment mode needs to be used.
You cannot open the box without making the payment at the time of delivery. The packet will not be delivered without OTP .
If the product is open, do not accept the order.
Kaftan
No, we believe that clothing should be comfortable, flattering and versatile. Thats why we designed our garments to be antifit and free size . Our clothing flows and moves with you, accentuating your natural curves.
No, our karigars have taken meticulous efforts to ensure that the thread colors and kaftan do not bleed. However, we recommend gentle hand washing of the kaftan to maintain its quality and colors.
3. Are These kaftans customisable?
Currently, we do not offer customization options for our kaftans. However, we are always open to feedback and suggestions from our customers.
4. Should I iron my kaftan ?
Nah, ironing this crushed cotton piece would “cramp” its style. Just embrace the natural flow of the fabric and rock that effortless look after every wash.
5. Are these kaftans suitable for beachwear?
Absolutely! Our kaftans are like the ultimate beachside companion, offering both style and comfort. You'll feel like a beach goddess, effortlessly flowing from sand to shore in our breezy designs. Plus, they're perfect for throwing over your swimsuit for that impromptu beachside cocktail party. So, dive in and make a splash with our fabulous kaftans!
6. Can I Wear My kaftans during pregnancy?
Yes, our kaftans are designed to be loose and flowy, making them comfortable for pregnant women. Many of our customers enjoy wearing them as maternity wear.
7. Can I Wear These kaftans in hot weather?
Yes, our kaftans are made from breathable fabrics like cotton, making them ideal for hot weather wear.
8. HOW DO I STYLE THESE kaftans for different occasions?
Our kaftans are like the ultimate wardrobe chameleon, effortlessly transitioning from casual outings to glamorous events. Here's how you can style them for different occasions:
- CASUAL OUTINGS: KEEP IT LAID-BACK AND CHIC BY PAIRING YOUR KAFTAN WITH SANDALS AND SIMPLE ACCESSORIES. ADD A FLOPPY HAT AND SUNGLASSES FOR A TOUCH OF EFFORTLESS COOL.
- BEACH DAY: HEADED FOR SOME FUN IN THE SUN? THROW YOUR KAFTAN OVER YOUR SWIMSUIT FOR AN INSTANT BEACH-READy look. Add a wide-brimmed hat and flip-flops for maximum beach vibes.
- POOLSIDE PARTY: MAKE A STATEMENT BY ACCESSORIZING YOUR KAFTAN WITH BOLD JEWELRY AND METALLIC SANDALS. ADD A COLORFUL CLUTCH AND A SLEEK UPDO FOR A TOUCH OF POOLSIDE GLAM. DON’T WORRY, YOU’L FIND EVERYTHING YOU NEED AT DARIYANA STORE
- DATE NIGHT: AMp up the romance by styling your kaftan with strappy heels and delicate jewelry. Add a statement belt to cinch your waist and create a flattering silhouette.
- FORMAL EVENTS: ELEVATE YOUR KAFTAN FOR MORE FORMAL OCCASIONS BY ACCESSORIZING WITH STATEMENT JEWELry, heels, and a chic clutch. Opt for metallic or embellished accents to add a touch of glamour.
Remember, the key is to play up the versatility of your kaftan by mixing and matching accessories to suit the occasion. Whether you're lounging by the pool or hitting the town, your kaftan is sure to make a stylish statement!